Technical Support

Our Technical Support staff is here to provide you with more information, answer any questions you may have and create an effective solution for your instructional needs.


Monday - Friday
8:00 AM - 4:30 PM Eastern Time
Phone: (321) 867-8800
E-Mail: KSC-SpecsIntact@nasa.gov


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Information

Other Links

If you do not have the PDF reader, click the link to connect to the Adobe web site for a free download.

Information

The SpecsIntactLearning Guide Series and eLearning Modules are designed to teach SpecsIntact users the concepts involved in successfully installing the software through completing projects by fully utilizing all the tools provided in the SpecsIntact System. These tools addresses a particular aspect of the system, and clearly outlines the major points.

In newer versions of these guides, bookmarks have been added for additional flexibility and navigation, which requires Adobe Reader. If you experience trouble downloading the Learning Guides, e-mail KSC-SpecsIntact@nasa.gov.

eLearning Modules

The eLearning Modules is a self-directed training tool developed for users just learning to use the software or simply need a refresher. In addition to the QuickStart Guides, the eLearning Modules provide a fresh perspective on the SpecsIntact software that targets core topics for learning to master the SpecsIntact software. The modules provide course materials in a logical, sequential order that will guide you through the content. New modules will be announced as they are developed and posted to the website so users can stay informed and trained.

Learning Guide Series

The Installation Guide provides an in-depth introduction to the three types of software installations, setting up the Working Directories and downloading and connecting the Masters as well as tips for relocating system files, creating shortcuts, printer setup and software updates. The Guide is formatted for duplex printing directly from this Portfolio. In order to print, double-click on the page twice. This will open the PDF File in a separate PDF tab, once open, locate Adobe's mini-navigation bar at the bottom of the file then select the printer icon.

The QuickStart Guides are designed for learning the basics of SpecsIntact from A to Z -- for new users or those who want a refresher course. They are formatted for color and duplex printing when available.

Printable Guides for SpecsIntact 5.0

The remaining SpecsIntact User Guides will be updated over the next several months to reflect the new interface changes and enhancements. In the meantime, continue referring to the QuickStart Guides below or the New Online Help.

Printable Guides for v4.6.2

Additional Resources

Knowledge Base

You can find all the Frequently Asked Questions (FAQs), Release Notes and Technical Notes pertaining to SpecsIntact in the Knowledge Base. This feature provides a Table of Contents, Index, and Search so that you can locate information from all three sources at the same time.

The Show / Hide All feature has been added to the Knowledge Base Toolbar! This feature will allow you to show all the expanding and drop down text with the ease of selecting one button. At this time, this feature works best with Windows Internet Explorer.

On-line Help

For assistance while you work, you can consult the built-in Help included with the software or view this web-based version.

The Show / Hide All feature has been added to the Online Help Toolbar! This feature will allow you to show all the expanding and drop down text with the ease of selecting one button. At this time, this feature works best with Windows Internet Explorer.